AI Terms Policy

Updated – July 2024

Introduction

This AI Terms Policy outlines the terms and conditions under which ProcessPro’s AI-powered services and features are provided. By accessing or using ProcessPro’s AI functionalities, you agree to abide by this policy. This document ensures that the use of AI technology within ProcessPro is transparent, ethical, and secure for all users.

1. Scope

This policy applies to all users of ProcessPro’s AI-powered tools and services, including but not limited to process mapping, automation, data analysis, and decision support functionalities. The policy covers data usage, privacy, compliance, and user responsibilities.

2. AI usage and capabilities

ProcessPro utilizes artificial intelligence to enhance its features and provide superior user experiences. Our AI capabilities include:

Process Mapping: Automatically generating and optimizing process maps.

Data Analysis: Analyzing workflows to identify inefficiencies and suggest improvements.

Automation: Automating routine tasks to improve productivity.

Decision Support: Offering data-driven insights to support business decisions.

3. Data collection and privacy

Data Collection: ProcessPro collects and processes data to train and improve AI algorithms. This includes user interactions, process data, and performance metrics.

Data Privacy: All data collected is subject to our Privacy Policy which ensures that user information is handled with the utmost care and confidentiality. We do not share personal data with third parties without user consent, except as required by law.

Data Security: ProcessPro employs robust security measures to protect data from unauthorized access, alteration, disclosure, or destruction.

4. User responsibilities

Users are expected to:

Provide Accurate Information: Ensure that the data inputted into ProcessPro’s systems is accurate and up-to-date.

Comply with Legal Standards: Use ProcessPro’s AI tools in compliance with all applicable laws and regulations.

Ethical Use: Avoid using AI tools for unethical purposes, including but not limited to discrimination, harassment, and misinformation.

5. AI transparency and explainability

Transparency: ProcessPro is committed to transparency in how AI models make decisions. Users have access to information about how AI-generated recommendations are made.

Explainability: We strive to provide explanations for AI-driven outcomes to ensure that users understand the basis of AI recommendations and actions.

6. Limitations and liability

Limitations: While ProcessPro’s AI tools are designed to assist and enhance decision-making, they are not infallible. Users should not solely rely on AI outputs and should exercise their judgment.

Liability: ProcessPro is not liable for any actions taken based on AI-generated recommendations. Users assume full responsibility for decisions made using AI tools.

7. User feedback and continuous improvement

Feedback: ProcessPro encourages users to provide feedback on AI functionalities. User feedback is invaluable for the continuous improvement of our AI systems.

Continuous Improvement: We are committed to regularly updating and refining our AI algorithms to enhance performance and user satisfaction.

8. Compliance with AI ethics

ProcessPro adheres to the following ethical principles in AI development and deployment:

Fairness: Ensuring that AI systems operate without bias and treat all users equitably.

Accountability: Maintaining accountability for AI outputs and their impacts.

Privacy: Protecting user privacy and data integrity.

Safety: Ensuring AI systems are safe and do not cause harm to users or their data.

9. Changes to the AI terms policy

ProcessPro may update this AI Terms Policy from time to time. Users will be notified of significant changes through the platform or via email. Continued use of ProcessPro’s AI tools after any changes signifies acceptance of the revised policy.

10. Contact information

For questions or concerns regarding this AI Terms Policy, please contact our support team at hello@processpro.com / +64 9 479 7657. We will address your concerns promptly and work to improve your experience.