Features That Simplify Process Management
Explore the tools that make ProcessPro a powerful process mapping platform—cloud-based, intuitive, and built for teams that need flexibility without the IT overhead. Book a free demo to see it in action.
Build and optimize processes with SmartFlow AI
You don’t need to start from scratch or be a process expert to build smarter with ProcessPro. SmartFlow, our AI-powered feature, helps you create, optimize, and analyze business processes—quickly and confidently.
From process design to executive summaries, SmartFlow guides administrators and stakeholders through every step. Explore ideas, streamline inefficiencies, and check for risks—all within a few clicks.
With full visibility and intelligent suggestions, SmartFlow helps you reduce complexity and improve clarity across your organization.
ProcessPro with SmartFlow transforms how your team builds, understands, and improves processes.
Faster decisions. Smarter operations. Real results.
BENEFITS
Powering better processes
Dynamic process mapping
Visual tools with full control: Create, edit, and manage process maps easily—no IT needed. Identify gaps, bottlenecks, and opportunities at a glance with our flexible visual editor.
Ownership and transparency
Real-time updates and accountability: Instantly notify teams of process changes and align with HR to support onboarding and staffing shifts. Promote clarity and shared responsibility.
Structured for growth
Centralized knowledge and visibility: Build a single source of truth across your organization. Track performance, retain insights, and refine every process to deliver predictable outcomes.
Built-in continuous improvement
Feedback, cost analysis, and progress tracking: Support ongoing team feedback, delegate roles clearly, and use built-in time and cost tools to make better decisions.
KEY TOOLS AND CAPABILITIES
Explore what’s possible with ProcessPro
Activities are the core steps of a process in ProcessPro. Each one shows what needs to happen, who’s responsible, and can include tasks, notes, and attachments.
Activity tasks break each step into clear, detailed actions. Tasks can be added manually, generated with AI, or by users—making every part of the process easy to follow and execute.
Alternate paths let you loop back, restart, or reroute steps based on outcomes. They add flexibility and accuracy without complicating your process map.
Attachments let you add documents, images, or videos directly to any step. Updates sync automatically, so everyone always sees the latest version.
Business continuity lets you classify and prioritize critical processes and managed documents—making it easier to plan, assess risk, and stay prepared.
Cloud hosting ensures your process maps are secure, backed up, and always accessible. Hosted on Microsoft Azure with global servers and encrypted backups.
Decisions define yes/no points in a process, guiding what happens next—whether it’s new steps, a redirect, or ending the process.
Feedback allows users to suggest changes or ask questions, keeping processes accurate and collaborative. It’s easy to manage, assign, and act on.
Gateways guide users through complex process flows by branching into one or more paths based on set conditions—keeping everything clear and consistent.
Historical records keep track of all changes, letting you review or restore past versions of processes and managed documents for transparency and improvement.
Managed documents offer a central place to create, store, and update key documents—keeping everything organized, connected, and easy to access.
The multiple companies feature lets you manage separate workspaces for teams or regions within one account—each with its own users, processes, and settings.
Notes capture exceptions, risks, and special cases directly on your process map—giving context where it’s needed without disrupting the flow.
Process approval ensures content is reviewed and approved before publishing. It keeps processes accurate, consistent, and accountable.
A future state allows you to edit a process without affecting the live version. Make updates safely, then publish when ready—no disruption, no confusion.
Process links connect related processes without duplication, keeping maps clean and consistent. They show dependencies and ensure updates stay aligned.
Reports give you insights into tasks, approvals, feedback, and user activity. They’re permission-based, customizable, and exportable for deeper analysis.
Request further information for a particular activity from an internal user or external party to create a complete overview of the process.
The role-based system ensures processes can remain evergreen without excessive overhead administration. Use an API to update users and roles externally.
Shared links let you share live processes or managed documents with anyone—no login needed. Customize views, set expiry dates, and even embed via iFrame.
Single sign-on lets users log into ProcessPro with their existing company credentials—simplifying access while boosting security and admin control.
Statuses show where each process is in its lifecycle with clear, color-coded labels—making it easy to track drafts, approvals, updates, and published versions.
Tasks and notifications keep you on track. Tasks require action, like approvals or acknowledgments. Notifications share updates—no action needed, just awareness.
The dashboard is your personal landing page in ProcessPro, showing tasks, notifications, overdue items, and items assigned to your role.
Time and cost analysis shows the time, effort, and costs associated with each process—helping you identify savings, improve efficiency, and plan smarter.
Value streams give a big-picture view of how processes connect across teams. They reveal gaps, overlaps, and opportunities to improve end-to-end workflows.
Explore the features that make process mapping smarter
Discover how ProcessPro’s cloud-based features simplify workflows, boost visibility, and help teams build better processes—faster and with less effort.